Usual shop hours:Mon 10.00-6.30
Sun Closed Wallis Cycles
329 Higher Walton Rd
PR5 4HU01772 339222
|About Us This web site is owned and operated by Wallis Cycles who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.|
Our Contact details:
329 Higher Walton Rd, Higher Walton, Preston, Lancashire, PR5 4HU United Kingdom
Phone: 01772 339222
Email: online [at] walliscycles [dot] com
VAT number: 849806479
Please note that bikes on Special Offer or Clearance are not available under the Cyclescheme.
|Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.|
To protect customers' details and comply with GDPR regulations we no longer accept payments on our website.
You will receive an invoice on the website and an order confirmation by email. Please pay using your PayPal account to: email@example.com, or email us with your details and we will contact you.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
|Shipping And Handling We offer free UK Delivery on orders over £10 (excluding Bikes).|
For orders below £10 we charge £2.50 to cover some of our postage and packing costs.
International orders are despatched by courier and so we have to charge £27.60 within the EU and £40.80 elsewhere.
We prefer not to sell bikes online. We believe you should be fitted properly to your bike and that it should be carefully assembled by our staff before you ride it. Please browse our bikes online and then give Martin a call to make an appointment to come in and see him and make sure that you are buying a bike which suits your needs.
|Delivery Schedule We cannot guarantee despatch times, but aim to despatch all in-stock items within one working day of receipt of order (usually sooner!). Where items are not in stock, we try to indicate our likely despatch schedule (e.g. "despatch within one week") but, again, we cannot guarantee this schedule as it depends on our suppliers. If you need an item urgently then please contact us to confirm a timescale.|
You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
|Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.|
|Tax Charges For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.|
|Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.|
|Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.|
|Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01772 339222 (International +44 01772 339222) or fax us on or write to us at 329 Higher Walton Rd, Higher Walton, Preston, Lancashire, PR5 4HU United Kingdom|
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
|Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive.|
You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email to firstname.lastname@example.org, quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
Any goods returned should be in saleable condition. Please take care when opening any package and please return goods in the original packaging.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
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